Quality-Oriented Islamic Education Management: Implementation of Total Quality Management in Islamic Educational Institutions
Keywords:
Total Quality Management; Islamic Education Management; Educational Quality; Institutional Development; Continuous ImprovementAbstract
Quality-oriented management has become a strategic necessity for Islamic educational institutions in responding to the challenges of globalization, competition, and increasing stakeholder expectations. This article aims to analyze the implementation of Total Quality Management (TQM) in Islamic educational institutions as a systematic approach to improving institutional quality in an integrated and sustainable manner. Using a qualitative literature-based research method, this study examines core TQM principles such as customer satisfaction, continuous improvement, leadership commitment, teamwork, and data-based decision-making and their relevance within the values and philosophy of Islamic education. The findings indicate that the successful implementation of TQM in Islamic educational institutions requires strong leadership grounded in Islamic values, participatory management, quality-oriented organizational culture, and continuous evaluation of academic and non-academic services. Furthermore, the integration of TQM principles with Islamic educational values contributes not only to institutional effectiveness and efficiency but also to the holistic development of learners in spiritual, moral, intellectual, and social dimensions. This study concludes that TQM serves as an effective management framework for strengthening the competitiveness and sustainability of Islamic educational institutions while maintaining their distinctive religious identity.
References
Aisi, O. K., Susanto, R., & Isa, K. (2025). Bridging Gender Gaps In Education Through Islamic Values And Technology At Pptq Al-Hasan. Egalita : Jurnal Kesetaraan Dan Keadilan Gender, 20(1), 13–26. https://doi.org/https://doi.org/10.18860/egalita.v20i1.30589
Alenezi, M. (2023). Digital Learning and Digital Institution in Higher Education. Education Sciences, 13(1). https://doi.org/10.3390/educsci13010088
Anta, P., Sampurna, C., & Susanto, R. (2025). Implementation of STEAM in Pesantren Experimental Study Based on Local Wisdom Curriculum. JISEI: Journal of Islamic Studies and Educational Innovation, 01(02), 256–272.
Arop, M. S. M., Abdullah, A., Rahman, S. A., & Jani, M. F. M. (2000). Evaluation of the school supplementary feeding program in Peninsular Malaysia. Malaysian Journal of Nutrition, 6(1), 1–15.
B. Beribe, M. F. (2023). The Impact of Globalization on Content and Subjects in the Curriculum in Madrasah Ibtidaiyah: Challenges and Opportunities. At-Tasyrih: Jurnal Pendidikan Dan Hukum Islam, 9(1), 54–68. https://doi.org/10.55849/attasyrih.v9i1.157
Bloom, B. S. (1956). Taxonomy of Educational Objectives: The Classification of Educational Goals. New York: Longmans, Green.
Chaleta, E., Saraiva, M., Leal, F., Fialho, I., & Borralho, A. (2021). Higher education and sustainable development goals (Sdg)—potential contribution of the undergraduate courses of the school of social sciences of the university of Évora. Sustainability (Switzerland), 13(4), 1–10. https://doi.org/10.3390/su13041828
Creswell, J. W., Hanson, W. E., Plano, V. L. C., Hanson, W. E., & Clark, V. L. P. (2007). The Counseling Psychologist Qualitative Research Designs : Selection and Implementation. https://doi.org/10.1177/0011000006287390
Hidayah, L. N. (2023). The Role of Islamic Boarding Schools in Improving Community Religiosity Values in the Era of Globalization. International Conference on Islamic Studies (ICIS), 6(1), 315–327. Retrieved from https://proceeding.uingusdur.ac.id/index.php/icis/article/view/1462
Huberman, A. M., & Jhonny, S. (2014). Qualitative Data Analysis a Methods Sourcebook. America: Arizona State University.
Indrawan, I. P. O., Sudirgayasa, I. G., & Wijaya, I. K. W. B. (2020). Integrasi Kearifan Lokal Bali Di Dunia Pendidikan. Prosiding Seminar Nasional Webinar Nasional Universitas Mahasaraswati Denpasar “Percepatan Penanganan COVID-19 Berbasis Adat Di Indonesia,” (3), 189–194.
Kioupi, V., & Voulvoulis, N. (2020). Sustainable Development Goals (SDGs): Assessing the Contribution of Higher Education Programmes Vasiliki. Sustainability (Switzerland), 12(17).
Musaddad, A. (2023). Transformation of Islamic Boarding Schools as Islamic Education Institutions in Indonesia. Journal of Islamic Education Research, 4(01), 73–82. https://doi.org/10.35719/jier.v4i1.319
Nasution, S., Pohan, A. J., Khairurijal, Nur, K., & Putriani, Z. (2025). Empowering Santri Well-Being: Integrating Spiritual Practices and SEL in Pesantren Mental Health. Cendekia: Jurnal Kependidikan Dan Kemasyarakatan, 23(1), 105–131. https://doi.org/https://doi.org/10.21154/cendekia.v23i1.10526
Rahmadi, R., & Hamdan, H. (2023). Religious Moderation in the Context of Islamic Education: a Multidisciplinary Perspective and Its Application in Islamic Educational Institutions in Indonesia. Khazanah: Jurnal Studi Islam Dan Humaniora, 21(1), 59–82. https://doi.org/10.18592/khazanah.v21i1.8487
Rochmat, C. S., Yoranita, A. S. P., & Putri, H. A. (2022). Islamic Boarding School Educational Values in Efforts to Realize Student Life Skills at University of Darussalam Gontor. International Journal of Educational Qualitative Quantitative Research, 1(2), 6–15. https://doi.org/10.58418/ijeqqr.v1i2.18
Rukayah, S., Sajdah, M., & Himawati, R. (2025). Strengthening Religious Moderation Innovation in High Schools through Learning Media. JISEI: Journal of Islamic Studies and Educational Innovation, 01(01).
Sholikhah, V. (2022). Strategic Planning for the Development of Islamic Micro-Economic Enterprises at the Al-Qodiri Islamic Boarding School Jember. Jurnal At-Tamwil, 4(1), 67–83. https://doi.org/https://doi.org/10.33367/at.v4i1.1466
Sugiyono. (2016). Metode Penelitian : Kuantitatif, Kualitatif, dan R&D. Bandung: CV Alfabeta.
Suhantoro, Syahrudin, Susanto, R., & Qomariyah, D. L. (2025). Operationalising Islamic Moderation in Digital Communication : Ethical Pathways to Counter Social Polarisation in Indonesia. Muharik: Jurnal Dakwah Dan Sosial, 8(2), 267–276. https://doi.org/10.37680/muharrik.v8i2.7679
Sulaiman, A. I., Masrukin, M., Chusmeru, C., & Pangestuti, S. (2016). Empowerment of Islamic Boarding School Cooperatives as Social and Economic Education for Students. Jurnal Pendidikan Dan Pemberdayaan Masyarakat, 3(2), 109. https://doi.org/10.21831/jppm.v3i2.11303
Supriyanti, Kurniawati, D., & Susanto, R. (2025). Analysis of the Minister of Education ’ s Curriculum Policy in the 2019-2024 Vs . 2024-2029 Era. Qalamuna: Jurnal Pendidikan, Sosial, Dan Agama, 17(1), 741–754. https://doi.org/10.37680/qalamuna.v17i1.7127
Susanto, R., & Kiftiyah, M. (2025). Integration of Artificial Intelligence in the Islamic Religious Education Curriculum at Ibnurusyd Islamic College , Lampung. JISEI: Journal of Islamic Studies and Educational Innovation, 01(03).
Syahrudin, & Roni, S. (2025). The Role of Digital Technology in Preserving Local Culture: A Case Study of Indigenous Communities in Kalimantan. Al-Ufuq : Jurnal Humaniora Dan Ilmu Sosial, 1(1), 1–15. Retrieved from https://jurnalpasca.staiibnurusyd.ac.id/index.php/al-ufuq/article/view/31
